Terms of Service
Last Updated: June 2026
1. Acceptance of Terms
By accessing and using Polymer Intel ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.
2. Description of Service
Polymer Intel provides market intelligence, pricing data, news, and analytics for the Indian polymers market. The Service includes:
- Real-time commodity price tracking and historical data
- Market news and intelligence reports
- Marketplace for buyer-seller connections
- Commercial inventory management tools
- API access for data integration (premium plans)
- Custom reports and analytics
3. User Accounts
To access certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Subscription Plans and Payment
Polymer Intel offers multiple subscription tiers with varying features and pricing:
- Explorer — ₹499/mo: Essential price intelligence and news
- Professional — ₹899/mo: Full terminal, analytics, and research
- Enterprise — ₹1,599/mo: Full platform including marketplace and trade tools
Payment is processed via UPI, cards, or net banking. Subscriptions are billed monthly. All fees are non-refundable except as required by law.
5. Refund Policy
We offer a 7-day money-back guarantee for all paid subscriptions. If you are not satisfied with the Service within 7 days of your initial subscription purchase, you may request a full refund by contacting support@polymetintel.com. Refunds are not available for subscription renewals.
6. Data Accuracy and Disclaimer
While we strive to provide accurate and timely information, Polymer Intel makes no warranties or representations regarding the accuracy, completeness, or reliability of any data, content, or information provided through the Service.
- Market data is provided for informational purposes only
- Price information may be delayed or contain errors
- The Service should not be the sole basis for business decisions
- You are responsible for verifying all information independently
7. Acceptable Use Policy
- Use the Service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Infringe on intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorized access to the Service
- Scrape, crawl, or harvest data without permission
- Resell or redistribute Service data without authorization
- Interfere with or disrupt the Service
8. Intellectual Property
All content, features, and functionality of the Service are the exclusive property of Continuvo Ventures or its licensors and are protected by copyright, trademark, and other intellectual property laws.
9. Termination
We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms.
10. Limitation of Liability
To the maximum extent permitted by law, Polymer Intel shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
11. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: support@polymetintel.com
